Claudia Franzè holds an MS in business management (2014) and a BBA (2012) from the School of Management and Economics at the University of Turin. She also earned a master’s degree in marketing and digital communication (2015) from Il Sole 24 Ore Business School in Milan and a bachelor’s degree in sport science from San Raffaele Telematic University of Rome (2018). She was previously a post-doctoral researcher in management engineering at Politecnico di Torino in Italy, where she obtained her PhD in management, production, and design in 2023. Her research interests include digital transformation, business model innovation, and sustainability. Franzè is a senior consultant 4.0 at the Competence Center Industry 4.0 (CIM4.0) in Turin where she provides consultancy on digital transformation and sustainability to small and medium-sized enterprises.